{"id":1077,"date":"2018-12-03T13:52:57","date_gmt":"2018-12-03T12:52:57","guid":{"rendered":"https:\/\/www.newtree.com\/?page_id=1077"},"modified":"2025-12-03T18:14:10","modified_gmt":"2025-12-03T17:14:10","slug":"store-shipping-policy","status":"publish","type":"page","link":"https:\/\/www.newtree.com\/en\/store-shipping-policy\/","title":{"rendered":"Store &#038; Shipping Policy"},"content":{"rendered":"<h2>Free Shipping<\/h2>\n<p><span class=\"text-secondary\">Free shipping applies in Belgium for orders over \u20ac50.<\/span><\/p>\n<h2>Delivery conditions<\/h2>\n<p><span class=\"text-secondary\">Orders placed before 2 pm will be sent on the same day. The delivery time is therefore 1 to 2 days in Belgium. However, we are not responsible for delays related to transportation services.<br \/>\nTo maintain the best quality for our products and avoid too many temperature changes, orders placed on Friday and during the weekend will be sent on Monday.<\/span><\/p>\n<h2>cold and warm weather<\/h2>\n<p><span class=\"text-secondary\">Chocolate is a product sensitive to temperature changes. To prevent the chocolate from spending too much time at the carrier, we only send your orders between Monday and Wednesday when the temperature exceeds 25\u00b0C or is lower than 8\u00b0C.<\/span><\/p>\n<h2>Modification and cancellation<\/h2>\n<p><span class=\"text-secondary\">If you wish to modify or cancel your order, contact us by email at <a href=\"mailto:info@newtree.be\">info@newtree.be<\/a>.<\/span><\/p>\n<h2>RETURNS<\/h2>\n<p><span class=\"text-secondary\">We accept returns if the products arrive damaged.<\/span><\/p>\n<h2>Questions<\/h2>\n<p><span class=\"text-secondary\">If you have a question about your order, please email <a href=\"mailto:info@newtree.be\">info@newtree.be<\/a>\u00a0or call us at <a href=\"tel:+1 415 785 1185\">+1 415 785 1185<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Free Shipping Free shipping applies in Belgium for orders over \u20ac50. Delivery conditions Orders placed before 2 pm will be sent on the same day. The delivery time is therefore 1 to 2 days in Belgium. However, we are not responsible for delays related to transportation services. To maintain the best quality for our products [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1077","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Store &amp; Shipping Policy - Newtree<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.newtree.com\/en\/store-shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Store &amp; Shipping Policy - Newtree\" \/>\n<meta property=\"og:description\" content=\"Free Shipping Free shipping applies in Belgium for orders over \u20ac50. Delivery conditions Orders placed before 2 pm will be sent on the same day. The delivery time is therefore 1 to 2 days in Belgium. However, we are not responsible for delays related to transportation services. 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