Store & Shipping Policy

Free Shipping

Free shipping applies in Belgium for orders over € 40. Free delivery applies in the rest of Europe and in the United States for orders over € 70.

Delivery conditions

Orders placed before 2 pm will be sent on the same day. The delivery time is therefore 1 to 2 days in Belgium and 1 to 3 days for the rest of Europe and in the United States. However, we are not responsible for delays related to transportation services. In order to maintain the best quality for our products and avoid too many temperature changes, orders placed on Friday and during the weekend will be sent on Monday.

cold and warm weather

Chocolate is a product sensitive to temprature changes. To prevent the chocolate from spending too much time at the carrier, we only send your orders between Monday and Wednesday when the temperature exceeds 25 ° C or is lower than 8 °

Modification and cancellation

If you wish to modify or cancel your order, contact us by email at [email protected]

Questions

If you have a question about your order, please email [email protected] or call us at +1 415 785 1185.